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SoulShine AI Privacy Policy

Company: Soul Kitchen AI Inc., d/b/a SoulShine AI

1. Our Commitment to the Sanctuary of Your Data

At SoulShine AI, we believe trust is the currency of ministry, and we protect it. We built our platform with a proprietary safety layer to act as a "Walled Garden" around your data. Your congregation's information is sacred, and our fundamental promise is this: we do not and will not sell, rent, or share your personal or congregational data with third parties.

 

2. Information We Collect

To provide you with your digital staff, Grace and Levi, we collect the following:

  • Ministry Account Information: Names, emails, and billing details of the pastoral and administrative staff.

  • Congregational Data: Information you or your members input into our systems, such as contact details, prayer requests, small group attendance, and communication history.

  • System Usage Data: Technical logs, interaction metrics, and device information to ensure our platform operates securely and efficiently.

3. How We Use Your Information

We use your data strictly to operate the SoulShine AI platform and serve your ministry:

  • To power our contextual AI models, ensuring Grace and Levi interact with your congregation according to your specific theological guardrails and ministry DNA.

  • To facilitate communications between your leadership and your members.

  • To provide customer support and technical troubleshooting.

4. The Anonymization Engine (How We Improve)

While your specific data remains strictly confidential within your ministry's silo, we continuously strive to make SoulShine AI better for everyone. To achieve this, we aggregate and strictly anonymize usage data.

  • What this means: We completely strip all personally identifiable information (PII) and ministry-specific identifiers from the data before analyzing it.

  • Why we do this: This anonymous data helps us understand broader behavioral trends, improve the empathetic accuracy of our AI, and refine system performance without ever exposing who you or your congregation members are.

5. Third-Party Sharing (Our Zero-Tolerance Policy)

We explicitly do not share your ministry or congregational data with third-party marketers, data brokers, or external aggregators. We only disclose information if:

  • Explicitly directed by you (the Ministry) to integrate with a verified third-party tool you use.

  • Mandated by a legally binding subpoena or court order.

6. Security and Compliance

We employ enterprise-grade security architectures to defend your data against unauthorized access. We treat your data with the exact same rigor and compliance standards expected of top-tier enterprise SaaS platforms, ensuring your ministry's digital environment remains safe.

7. Contact Us

For any questions regarding this privacy policy or your data, please contact us:

  • Entity: Soul Kitchen AI Inc.
     

  • Address: 254 CHAPMAN RD STE 208 18911 NEWARK, DE 19702
     

  • Email: info@soulkitchenai.com
     

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